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Former Member

missing link between SUP and DOE (subscription)

Please help me.

When I redeploy a package(DOE) in SUP all pré existent subscription (between SUP and DOE) are erased in SUP package, but the devices corresponding in DOE not.

How do I recreated this subscriptions without need create a new subscription (reinstall client application) ?

Because if a resinstall for each device will exist two device in doe (one with subscription and link with currently subscription and other (old) without any link with SUP)

what is the best approach for this scenary (missing link between SUP and DOE) ?.

thanks

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  • Best Answer
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    Former Member
    Jul 10, 2011 at 02:53 AM

    Re-deploying of package in SUP will delete all the subscriptions but same subscriptions will not be deleted from DOE.

    You can't use existing subscriptions in DOE any more..

    Use report: SDOE_WSE_UNSUBSCRIBE_DEVICES in DOE to unsubscribe all existing devices. Here you can choose whatever devices you want to unsubscribe.

    After that you can reinstall the application and perform new subscriptions. This is the only way to resolve this issue.

    Regards,

    Siva.

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