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Jul 06, 2011 at 01:24 PM

Sending Email through CRM: "Cannot end; finish e-mails first"


I'm facing a strange issue with the e-mail function in CRM.

From the attachment screen I open the BT126H_mail component, to send the attachment through mail. Everything works pretty fine. The mail is sent and an interaction record is made. Now when I want to end the contact (clicking the end button), the message "Cannot end; finish e-mails first" appears.

The strange thing about this, is that it works fine with profile A but not with the other created profiles.

I've checked the roles, and they look the same.

Anybody has any idea how to solve this?