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author's profile photo Former Member
Former Member

Product configuration: values of selected characteristics reset

Hello,

I have an issue with variant configuration in CRM 7.0. When I configure a product in sales order, product

configuration is not saved. The characteristics that are selected in product configuration step are reset.

The steps that I follow are;

Step 1: Create a sales order

Step 2: Enter configurable item.

Step 3: Click "one click Edit" icon of item.

Step 4: Click "Edit" on configuration assignment block

Step 5: Select the characteristics of configurable product.

Step 6: Click on "Back" button

Step 7: After I click on "Back" button in configuration screen, I navigate to item details screen. However, the characteristics that I selected are reset and I cannot see the selected values of characteristics.

Best Regards,

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jul 17, 2011 at 03:40 PM

    HI,

    Please check any implementation in the badi CRM_CONFIG_BADI.

    Cheers, Satish

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