Migrate Crystal Reports version 9 to Crystal Reports version 12

[Former Member]

I have gone through some of the threads in this forum related to migration of Crystal reports from a previous version to CR 12.

Though it has helped me to a certain extent, the problem still isnt solved.

First, I have not worked with Crystal Reports earlier; this is my first attempt.

Second, I have an application which uses CR version 9 to convert to pdf.

The application is written in VS 2003. The application is hosted under Windows Server 2008 R2; Crystal Reports 12 runtime installed on the Server.

I have downloaded the VSIM for VS 2003. The reference dlls seem to have been upgraded to CR 12. However, when I run the application in the Server, I get the famous

"Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information."

error.

Oh, Just for the Info - this application works perfectly fine in my development environment under the Windows XP OS.

Would somebody out there please help me in resolving this issue?

I have spent a lot of time on this issue, doing research on my own and failing miserably.

[former_member208657 · Accepted solution]

The error is likely occurring because your application pool in IIS is running in 64 bit mode. You'll need to switch it to 32 bit.

[Former Member · Accepted solution]

Yes! Thank you very much for the answer.

I dont know how this is related to Crystal Reports, but there was a 64 bit version of Oracle client installation on the server. I tried installing the 32 bit client and as suggested, the AppPool was changed to run the 32 bit applications and this worked.

Thanks again....

[former_member183750]

Download [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] and compare what dlls are loading on the server as opposed to your dev computer. Then adjust as needed.

Ludek

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