on 07-02-2011 4:59 PM
Hello,
When the user is going to create a Task in outlook.
It is possible for the user select the transaction type of the Task (Not the category) that the user is going to create ??
I need these information because in CRM we have several types of Task, and I would like to know if the user could select the transaction type or if it is only possible create always the same transaction type from Outlook to CRM.
Where the transaction type for the task can be selected when the user is going to create the task ??
Thank you very much.
Regards.
Hi,
Are you using client based groupware integration or server based?
We use client based groupware integration.
It is not possible to select the task transaction type there - also not in the new version 10.xxx
Only one transaction type for task is possible to maintain in customizing and this type is used every time.
I hope this answers your query.
Kind regards
Manfred
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