Send email to buyer when bidder submits a bid

[Former Member]

Hi All,

We are on SRM 5.0. The customer wants that an email should be sent to the Buyer/ Purch Group when a bidder submits a Bid on the Bid Invitation.

I have done following settings in customizing:

1) Assigned event schema QUOT to Transaction type - QUOT

2) Assigned Event SUBMITTED (with an Alert) to Event Schema - QUOT (This is standard SAP setting).

Now, with this setting, an email triggers when a Bid is submitted by the bidder. However, it is being sent to the 'Goods Recipient' on the Bid Invitation/ Bid.

This looks like very standard behaviour of SAP.

I need to know how & where can I tweak the logic in order to send email to the Buyer instead of the Goods Recipient?

Has anybody implemented such functionality before? If so, please share your valuable inputs.

Thanks in advance,

Ruchika

[Former Member]

Now, with this setting, an email triggers when a Bid is submitted by the bidder. However, it is being sent to the 'Goods Recipient' on the Bid Invitation/ Bid. This looks like very standard behaviour of SAP. 

This is not my understanding or experience. The SUBMITTED event would trigger the alert to be sent to the RFx owner (creator). I think this is the standard behavior.

[Former Member]

Hi Jay,

The email should be sent to the Buyer/ P.Group on the Bid invitation, but it is not happening so in the standard system.

I tested in the test system and when I login as a bidder I observed that the information available to the bidder (on the bid invitation) at his side contains only Goods Recipient & Location info. It does not contain the buyer info.

I believe that may be the reason the email id found is of GRec only and the email is sent to GRec.

Am I missing any configuration in the standard system which enables email triggering to the buyer?

Thanks,

Ruchika