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Former Member

Installation fails in step Start Instance

Hi,

I am doing PI (PI7.1 EHP1) installation on windows 2008 server. Installation fails at step 28 (Start Instance).

When I checked the instance in SAP MMC, disp+work.EXE is stopped In the new instance.

I tried reinstalling the instance, but still the same problem.

Regards

Ponnusamy

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3 Answers

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    Former Member
    Jul 01, 2011 at 11:58 AM

    Hi Ponnusamy,

    have a look into files dev_disp and dev_w0. They should explain why the instance doesn't start. You can access these files even from the SAP MMC via right click -> List Developmener Traces.

    Regards,

    Mark

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    • Former Member Former Member

      Hi,

      Set your swap size, ideally 2XRAM size or min 20GB.

      Restart your server and continue with the old installation. The problem is with memory.

      Regards,

      SBK

  • Jul 04, 2011 at 07:39 AM

    Hi Ponnusamy

    Before starting the installation Kindly change the latest kernel and then try the installations. it should be alright

    for the check the below web link

    http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/70d8838d-cb8f-2c10-7ab8-d1504670fbb8?quicklink=index&overridelayout=true

    Regards

    S

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  • Jul 04, 2011 at 12:10 PM

    Hello,

    The rootcause of this error maybe too small swap size. The system cannot

    create a new mapping file. You should increase swap size to min. 20 GB.

    Check the following note #153641

    #153641 Swap space requirement for R/3 64-bit kernel

    Dont think it a kernel issue

    Check user sapadm and sapservicesid need the right "logon as a

    service".

    regards,

    John Feely

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