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Installation fails in step Start Instance

Former Member
0 Kudos

Hi,

I am doing PI (PI7.1 EHP1) installation on windows 2008 server. Installation fails at step 28 (Start Instance).

When I checked the instance in SAP MMC, disp+work.EXE is stopped In the new instance.

I tried reinstalling the instance, but still the same problem.

Regards

Ponnusamy

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member189546
Active Contributor
0 Kudos

Hello,

The rootcause of this error maybe too small swap size. The system cannot

create a new mapping file. You should increase swap size to min. 20 GB.

Check the following note #153641

#153641 Swap space requirement for R/3 64-bit kernel

Dont think it a kernel issue

Check user sapadm and sapservicesid need the right "logon as a

service".

regards,

John Feely

Sriram2009
Active Contributor
0 Kudos

Hi Ponnusamy

Before starting the installation Kindly change the latest kernel and then try the installations. it should be alright

for the check the below web link

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/70d8838d-cb8f-2c10-7ab8-d1504670f...

Regards

S

Former Member
0 Kudos

Hi Ponnusamy,

have a look into files dev_disp and dev_w0. They should explain why the instance doesn't start. You can access these files even from the SAP MMC via right click -> List Developmener Traces.

Regards,

Mark

Former Member
0 Kudos

Hi Mark,

Below is the developer trace.

-


trc file: "dev_disp", trc level: 2, release: "711"

-


command line arg 0: F:\usr\sap\B1X\DVEBMGS06\exe\disp+work.EXE

command line arg 1: pf=F:\usr\sap\B1X\SYS\profile\B1X_DVEBMGS06_S2PBASESERVER

sysno 06

sid B1X

systemid 562 (PC with Windows NT)

relno 7110

patchlevel 0

patchno 21

intno 20020600

make multithreaded, Unicode, 64 bit, optimized

profile F:\usr\sap\B1X\SYS\profile\B1X_DVEBMGS06_S2PBASESERVER

pid 12040

kernel runs with dp version 116000(ext=117000) (@(#) DPLIB-INT-VERSION-115000-UC)

length of sys_adm_ext is 584 bytes

      • SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (06 12040) [dpxxdisp.c 1240]

ShmProtect( 5, 3 )

SigIInit: ok (whoami=1)

Thread handle for mainthread created

SigIRegisterRoutine: handler for signal SIGSEGV installed (SigISegv)

Pipe created:
.\pipe\SAP12040

SigIInit: Create Message Thread

SigIRegisterExitRoutine: exithandler installed (DpHalt)

SigIRegisterTerminateRoutine: terminatehandler installed (DpHalt)

shared lib "dw_xml.dll" version 21 successfully loaded

shared lib "dw_xtc.dll" version 21 successfully loaded

shared lib "dw_stl.dll" version 21 successfully loaded

shared lib "dw_gui.dll" version 21 successfully loaded

shared lib "dw_mdm.dll" version 21 successfully loaded

shared lib "dw_rndrt.dll" version 21 successfully loaded

shared lib "dw_abp.dll" version 21 successfully loaded

shared lib "dw_sym.dll" version 21 successfully loaded

dp_loc_queue_max_blk: 40000

mshost: >S2PBASESERVER<

DpSetCancelStrat: set timeout 0 at level 0

DpSetCancelStrat: set timeout 5 at level 1

DpSetCancelStrat: set timeout -1 at level 2

DpSetCancelStrat: set timeout -1 at level 3

rdisp/softcancel_sequence : -> 0,5,-1

softcancel_sequence: >0,5,-1<

use internal message server connection to port 3906

msserv: >3906<

dp_bufreftime: 120 sec

dp_btctime: 60 sec

dp_autoabaptime: 0 sec

dp_autothtime: 60 sec

dp_autojavatime: 60 sec

dp_autoccmstime: 60 sec

dp_vm_alarm_time: 100 msec

max_dynamic_wp_alive_time: 300 sec

dp_calldelayed_time: 60 sec

dp_startup_time: 20

dp_noptime: 0 sec

dp_keepalive: 1200 sec

dp_keepalive_timeout: 60 sec

dp_ms_keepalive: 60 sec

dp_ms_keepalive_timeout: 300 sec

switch off dp-keep-alive for old temus

dp_gui_auto_logout: 0 sec

dp_spoolalrm: 60 sec

dp_softcancel_timeout: 5 sec

rdisp/wp_restart_interval : 300 sec

rdisp/dynamic_wp_check : 1

rdisp/calculateLoadAverage : 1

DpISetTrcLog: trc logging active, max size = 52428800 bytes

dp_rfc_check_active: 1

dp_http_check: 1

max_web_vm_priv_time: 300 sec

max_rfc_vm_priv_time: 300 sec

max_web_vm_priv_no: 0

max_rfc_vm_priv_no: 0

DpVmcSetTimeoutPrio: handle VMC timeouts with high prio

dp_ext_timer_stop_delay: 300 sec

rdisp/shutdown/load_balance_wait_time: 180 sec

rdisp/shutdown/message_frequency: 600 sec

rdisp/shutdown/gui_auto_logout: 1800 sec

rdisp/shutdown/j2ee_timeout: 600 sec

rdisp/shutdown/abap_trigger_timeout: 600 sec

rdisp/shutdown/idle_wp_timeout: 600 sec

NiHsLGetServNo: got service name 'sapdp06' from operating system

NiIGetServNo: servicename 'sapdp06' = port 3206

NiHsLGetServNo: got service name 'sapgw06' from operating system

NiIGetServNo: servicename 'sapgw06' = port 3306

NiMyHostName: hostname = 'S2PBASESERVER'

NiHsLGetNodeAddr: got hostname 'S2PBASESERVER' from operating system

NiIGetNodeAddr: hostname 'S2PBASESERVER' = addr 172.21.15.57

NiHsLGetHostName: got address 172.21.15.57 from operating system

NiIGetHostName: addr 172.21.15.57 = hostname 'S2PBASESERVER.ad.infosys.com' (fq)

NiHsLGetNodeAddr: hostname 'www.doesnotexist0134.qqq.nxst' not found by operating system

NiHsLGetHostName: address 1.0.0.1 not found by operating system

NiHsLGetServNo: got service name 'http' from operating system

NiIGetServNo: servicename 'http' = port 80

NiHsLGetServName: port 8080 not found by operating system

NiHsLGetServName: port 64555 not found by operating system

NiHsLGetServNo: service name 'sapdp9988' not found by operating system

DpNetCheck: network check passed without detecting problems

SigIRegisterRoutine: handler for signal 16 installed (DpTrcOnOff)

SigIRegisterRoutine: handler for signal 17 installed (DpTrcOnOff)

SigIRegisterRoutine: alarm handler installed (DpSigAlrm)

SigIRegisterRoutine: handler for signal SIGINT installed (DpSigInt)

SigIRegisterRoutine: handler for signal SIGTERM installed (DpSigInt)

SigIRegisterRoutine: handler for signal 3 installed (DpSigQuit)

MtxInit: 30000 0 0

DpInitMtx: MtxInit o.k.

PPID environment not found

Thread handle for mainthread created

SigIRegisterRoutine: handler for signal 19 installed (DpSigPrivDisp)

SigIRegisterRoutine: handler for signal 18 installed (DpSigPrivDisp)

SigIRegisterRoutine: handler for signal 24 installed (DpSigPrivDisp)

SigIRegisterRoutine: handler for signal 0 installed (DpSigPrivDisp)

SigIRegisterRoutine: handler for signal 21 installed (DpSigPrivDisp)

SigIRegisterRoutine: handler for signal SIGABRT installed (DpSigPrivDisp)

SigIRegisterRoutine: handler for signal 23 installed (DpSigPrivDisp)

SigIRegisterRoutine: handler for signal 25 installed (DpSigPrivDisp)

disp service: sapdp06

NiMyHostName: hostname = 'S2PBASESERVER'

ShmProtect( 1, 3 )

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is active

DpSysAdmExtCreate: created and initialized sys_adm_ext

DpSysAdmExtCreate: SHM_SYS_ADM_KEY (addr: 00000000032F0050, size: 584)

DpSysAdmExtCreate: SemInMgt o.k.

      • Error 11 while initializing OS dependent part.

Sem2Unlock: LockObjPtr = 000000000D2BA918

      • ERROR => DpEmInit: EmInit (1) [dpxxdisp.c 10219]

      • ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c 10135]

      • DP_FATAL_ERROR => DpSapEnvInit: DpMemInit

      • DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Jul 01 15:38:02 2011

NiISelect: TIMEOUT occured (10000ms)

dump system status

Regards

Ponnusamy

Former Member
0 Kudos

Hi,

Set your swap size, ideally 2XRAM size or min 20GB.

Restart your server and continue with the old installation. The problem is with memory.

Regards,

SBK