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Former Member

Customer credit balance is zero.

Customer credit balance is zero, yet the system is allowing for delivering the orders. Is it related to inconsistency in credit update. any utility program needs to be executed.??

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4 Answers

  • Best Answer
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    Former Member
    Jul 01, 2011 at 10:06 AM

    Hi,

    In case of any inconsistencies , you can use standard program RVKRED77.

    Also check the Risk Category assigned in FD32 & the relevant assignment wrt Risk Category in OVA8.

    Best Regards,

    Ankur

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    Former Member
    Jul 01, 2011 at 10:32 AM

    Dear Sreebha,

    You can check the settings as mentioned by Ankur.

    If the credit check is required in sales order level , check in OVAK whether the credit group and D(dynamic credit check ) is assigned to your sales order type.

    If the credit check is required for delivery/PGI in SPRO.IMGSALES & DISTRIBUTION> BASIC SETTINGS> CREDIT MANAGEMENT--> Credit limit check for delivery types

    Check whether the sales area you are making the sales order have a credit control area in ovfl.

    After this configuration checks, you can check in FD32 whether the credit exposure is 0 and also the the

    risk category is assigned.

    If the configurations and master data are perfect, then run RVKRED88/RVKRED77/F.28 for the customer code .

    Please check and revert back.

    Also please go through the forum and be sure you have not missed any credit control configuration settings.

    Thanks & Regards,

    Hegal K Charles

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    Former Member
    Jul 01, 2011 at 11:14 AM

    Hi

    See these notes

    Note 18613 - Checklist for Credit Management

    Note 1124271 - Operation concept SAP Credit Management

    Note 396338 - Problems in credit management - analysis help

    Note 408596 - RFDKLI20: Recreating credit data - new documentation

    Note 425523 - Collection of consulting notes: Credit update

    and related notes

    Regards

    Eduardo

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    Former Member
    Jul 01, 2011 at 10:23 AM

    Hai...

    Check the T-code FD32 for that customer , check the "Credit Limit data", weather it is mentioned or not.

    KHS

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