Updating SMTP in Destination Server

[Former Member]

I've upgraded from Windows SBS 2003 to SBS 2011. During the upgrade the domain stayed the same but the Server Name changed. I'm now getting the below error message when sending out reports to e-mail addresses. I've updated the information in the Destination Server but it still shows the old server name in the error message. Is there somewhere else I need to update the SMTP server infomation other than the Destination Server settings?

server error. [Error initializing SMTP server. Return code: [TCP open failed.]. Reason: [2003ExchangeServer:25].]: [CrystalEnterprise.Smtp]

Thanks for any help or suggestions.

Thomas

[amitrathi239]

Hi,

Try with below steps.

!) Go to the Crystal Reports Job Server >> Destination >> Host.

2) Use the IP address instead of SMTP server name and click on Save & Close button.

3) Repeat the same steps (1-2) for Destination Job Server.

4) Restart the Crystal Reports Job Server and Destination Job Server.

Thanks,

Amit'

[Former Member]

Tried to follow your suggestion but when opening the CR Job server, in destination, do not see the Host as stated in your post.

Maybe I misunderstood your post.

[Former Member]

Tried to follow your suggestion but when opening the CR Job server, in destination, do not see the Host as stated in your post.

Maybe I misunderstood your post.