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Jun 29, 2011 at 10:41 PM

Request Reject and Cancellation To Change


We are running ECC 6.0 EhP4 and using ESS for travel. We do not allow overlapping trips. We use funds management to record request encumbrance.

User submitted request, it was approved and posted. The user then wanted to change the request. The request was then cancelled/rejected so change could be made by user. Postings were all reversed properly.

When the user goes into ESS to change the request, message received is "trip data for the period already exists"- which is correct, the user is trying to change existing request not create a new request. We tried deleting the request but cannot because it has already had postings.

What can we do to allow user to change the request?