Error license Portal System - Shutdown instance

[Former Member]

Hi, i have problem with license in the portal system, show error log:

root@mxmlnbw02 # tail -f std_dispatcher.out

Service adminadapter started. (39 ms).

[Full GC 50491K->9849K(259584K), 0.5132968 secs]

Service monitor started. (1385 ms).

ServiceManager started for 8111 ms.

Framework started for 20403 ms.

SAP J2EE Engine Version 7.02 PatchLevel 81883. is running! PatchLevel 81883. March 10, 2010 13:22 GMT

>Jun 29, 2011 7:56:39 AM ...icensing.impl0.LicenseCheckTask.run() [Thread[Thread-18,5,main]] Fatal:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

The installed license is still NOT valid. The system will shutdown now.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

SAP J2EE Engine Version 7.02 PatchLevel 81883. is shutting down! PatchLevel 81883. March 10, 2010 13:22 GMT

Please help

[Former Member · Accepted solution]

Have you installed the permanent license? if not then install license from Visual Admin (VA)

Or you may have installed invalid license try to install correct license.

Edited by: Sunil Bujade on Jun 29, 2011 2:06 PM

[Former Member · Accepted solution]

Hi Sunil, how install new license? In the Visual Administrator?

Version Portal: 7.0 EHP 2

How view hardware key?

[Former Member · Accepted solution]

HI,

To get the hardware key logon to os level as <sid>adm and run command (saplicense -get)

after that you can install saplicense using the command (saplicense -install)

provide the SID, Installation No, Hardware key, expiry date.

Thanks,

George

[former_member185031 · Accepted solution]

after that you can install saplicense using the command (saplicense -install) provide the SID
 Installation No, Hardware key, expiry date.

You can get the hardware key from saplicense -show but it won't allow to install this becuase now the licensed are encrypted ad canbe installed through Visual administrator only on Portal system

Regards,

Subhash

[Former Member · Accepted solution]

Him run command saplicense and show this message:

saplicense -number NAME=EPD

Read installation number for SAP SYSTEM: EPD

SAPLICENSE (Release 720) ERROR

ERROR: connect to database failed

DATAILS: DbSlConnect failed with return code 29

[ashish_mishra2 · Accepted solution]

Hi,

Saplicense -show would not give you hardware key and the output which you are getting is expected to get on Java stack.

You need to run saplicense -get command to get hardware key from OS level.

Request SAP license on Service market place as you do for a SAP system.

Once you get SAP license on SMP, same can be installed by visual administrator by navigating to Services --> licensing adapter -->Click on Install license from file

or using NWA as well by navigating to NWA --> configuration management --> Infrastructure --> Licenses

Imp. info-> Once you start J2EE engine, it will be up for 30 minutes only and then again go down in lack of valid available license.

Make sure that you install license immediately you bring up java engine. Once license is installed, it won't go down.

Cheers !!!

Ashish

[Former Member · Accepted solution]

I solved problem, delet old license and install new license, restart portal and OK.

Thanks.