Skip to Content
Former Member
Jun 29, 2011 at 10:49 AM

Unable to retrieve/send data after processing a dimension


Hi All,

we have a problem with dimensions.

After adding a member in a dimension we no longer can create an EVDRE report or retrieve/send data successfully.

If we create a report with the member added in the dimension, the following error message appears in Excel: "EVDRE encountered an error retrieving data from the Web Server".

This happen if we use a parent member with BAS. If we use the parent member with SELF, the error message doesnu2019t appear.

We have refreshed dimension members, optimized the application, made a full process of the dimension but nothing.

The solution is the backup and restore of the appset.

Have anyone idea about the cause of the error?


Single Server - Windows 2008 64bit

BPC Version: 7.5 MS SP4

SQL Server: 2008 SP2

Best regards,