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Former Member
Jun 28, 2011 at 01:30 PM

Deletion of Emails in the IC Agent Inbox


Hi everyone,

Does anyone know if there is a standard way, for example through authorisations that you can control who can delete emails in the IC agent inbox? The client wants only managers to be able to delete emails. I guess you could change the BSP to suppress the button but would like to avoid having multiple profiles. Does anyone know a slick way of doing this through authorisations?

Many thanks