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author's profile photo Former Member
Former Member

GRC CUP error creating request

Hi,

Funniest issue of GRC CUP.

When i create request with ae_admin user id,i can create request.When i use my id to create GRC CUP new account request,then i am getting errors:

ERROR CREATING REQUEST:APPROVER NOT FOUND

ERROR CREATING REQUEST: PATH NOT FOUND

Any solution for it,much appreciated.

Thanks

Yakoob.

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4 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jun 29, 2011 at 01:43 PM

    Hello

    You must configure a few points under WORKFLOW

    Initiator

    Stage

    Path

    They are musts.

    Are they maintained?

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 27, 2011 at 07:54 PM

    Path not found: Usually means the intiator does not exist for the criteria you are trying,

    Can you check if you have the intiator meeting the criteria for which you are creating the request.

    Regards,

    Chinmaya

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 30, 2011 at 10:53 AM

    Please post the workflow config details

    Rgds,Sunil

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 01, 2011 at 03:51 AM

    Hi Yakoob,

    Any user having GRC UME ID can create request from main screen without any issues even there is no AE specific role assigned to it.

    Check if you are able to create the request with AE_ADMIN having same inputs for which you are unable to create request from own ID. If the criteria is same, request will be created.

    Error is workflow configuration specific.

    Regards,

    Sabita

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