Report Viewer not displaying on deployment server

[Former Member]

Hi,

I am using Visual Studio 2010 with the crystal reports down load to use the viewer. I am using version 13.0.2 with SP1. I have the redistributable package installed on the windows server 2003(32-bit) with .NET Framework 4 where the web app is being deployed. The problem that I am having is that the report view isn't displaying, although it appears that the report itself is being processed. It all works on my development machine which is running windows 7 enterprise(64-bit) with .NET Framework 4. I have been reading through where other people have had problems getting parts of the view to display, like the buttons or charts, but my problem is that the viewer doesn't show up at all. I am not sure why this is happening but I think that it has something to do with the application not know where to look for the viewer dlls or something.

Any help that people can give me would be very much appreciated. Also let me know if I have put this in the wrong spot.

Thank you in advance.

Mark.

Edited by: Mark Witte on Jun 22, 2011 10:14 PM

[former_member183750 · Accepted solution]

See the following articles. I suspect you are using a custom website and thus as you suspect, the CR engine has no idea where to find the viewer. Forget about red x in the articles, just read up on how to configure custom web site. Also, the article does not go as far as CRVS2010, so the directories are a bit different, but the ideas are the same.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0437ea8-97d2-2b10-2795-c202a76a5...

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45c...

Ludek

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[Former Member · Accepted solution]

Thank you for the articles but I have already read through them and they don't seem to fix the problem. This is a custom website but it is setup as an application under the default website. So I am not sure where or if I need to put a virtual director to point to the crystal reports viewer. Also the aspnet_client folder in my default website has a system_web sub folder with the .NET framework 4.0.30319 folder inside the system_web folder. Although the .NET folder is empty. Do I need to add the crystal reports folder to the system_web folder? I have tried what the articles suggest for fixing the problem and nothing in them seems to help. I am noticing that the pages loads but it says it has errors. I am not sure what that means or how to check what those errors are. Any help that someone can give me would be great.

Thank you

[former_member183750 · Accepted solution]

If it is not there, copy the aspnet_client folder (c:\Inetpub\wwwroot\aspnet_client) and all of itu2019s subfolders to the physical root directory of your web site. So you should have;

C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13

With a number of files and folders under crystalreportviewers13.

Also, ensure the following is in the web.config file of the application:

<httpHandlers>

<add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version= 13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>

</httpHandlers>

If that does not help, use an http sniffing utility to find out where the app is looking for the viewer. [Charles|http://xk72.com/] or ]Fiddler|http://www.fiddlertool.com/fiddler/] would be two examples.

- Ludek

[Former Member · Accepted solution]

Thank you that was all i needed to get it working. I just needed to update the aspnet_clinet folder in the default website.

Thank you again.