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Cooling off procedure

Hi,

Does any one have any idea about the concept of " cooling off process" in SAP ISU. Are there any whitepapers/documents avaliable for the same here?

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1 Answer

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    Former Member
    Aug 17, 2011 at 11:52 AM

    Hi,

    There is a concept of cooling down procedure in Utility industries. The concept is:

    After move in, if the customer wants to move out or change the opted product within a specified period of time(for e.g. 15 days) then there will be no charge/penalty for that.

    Regards,

    S

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