QM in Sales return

[sridharrangasam]

Hi

My scenario is

We need to use 2 inpection types and 2 movement types for the Sales retuns(Insp type - 05 and Z5 and Movt type - 655 and Z55) for the below scenario.

1. If my customer is really retuning the material, i need to generate the inspection lot with 05 thro 655 movement type. During UD, the stock will get posted to un restricted or scrap based upon the insepction results.

2.But my customer is not really returning the material ,i need to receive the material in SAP with inspection type Z5 thro Z55 movement type and post the stock directly in Scrap by using automatic UD through QA17.

The both inspection type with same lot origin has to be used in the material master. System has to pick the inspection type based upon the movement type used during sales return.

Can it done through standard or using User Exit QAAT0001 ?

Pls advice.

Sridhar.R

[anand_rao3]

Hi Sridhar,

Kindly excuse me, but I find contradictory situation here, especially for point number 2.

"customer is not really returning the material ,i need to receive the material in SAP

Will you please elaborate this? If customer has not sent back the material to you, how can you inward it at your premises?

Seems that you want to track customer complaints (correct me if my understanding goes wrong), for incidences for which customer has not physically sent the material back. I would advise if such is the case, you should use notification type Q1 in QM01.

Regards,

Anand Rao

[sridharrangasam]

Hi Anand,

Thanks for your response.

In point no 2 - Physically the material lies in some different country. Hence it's not possibe to take the material again to the plant due to high handling cost. Also i need to replace the material to the customer.Hence i will take a returns in SAP( to pass the FI entry) and reissue the material again to the customer.

I dont want to raise any customer complaint for the same.I will create the inspection lot and scrap the material in UD in background(QA17) only for this type of delivery.

Sridhar.R

[Former Member]

Hi,

You should be able to do this using (EXIT_SAPLQAAT_002)

check this for further details

http://wiki.sdn.sap.com/wiki/display/PLM/QAAT0001Do%27sand+Don%27ts

Nitin