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Hi,

1. Once billing is done system automatically send E-Mail to customer.

2. From the date of billing with 30 days customer has to pay the amount and within 30 days they want to send a alert mail to customer as well as client because my client also come to know that which customer alert is

I am new to this scenarios and configuration.

But i think it is possible in SAP

please guide me what are necessary settings i have to do to solve my issue

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jun 20, 2011 at 07:00 AM

    I think that I should be possible with the concept of workflow, Please check it with a workflow consultant.

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  • Posted on Jun 19, 2011 at 12:55 PM

    Hi Prasanna

    I am also new to this forum I will share my knowledge what I know please correct me if I am wrong

    First you have to define output determination procedure (v10000) and assign (RD00 ) condition type this to procedure to and finally assign this procedure to billing document type

    In output types use the medium as a u201CSimple Mailu201D for partner function

    Also maintain condition(VV31) record for RD00 in mention transmission medium is 7-Simple mail and also in billing document click on GO TO in menu bar HEADER ,OUTPUT select medium as u201CSimple Mailu201D

    Also adjust the time in request processing

    Finally check SE38 run programme RSNAST00 check it

    Regards,

    KRISHNA

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    • Hi Prasana,

      As explained earlier explore the Dunning functionality. Please take the help of your FI team. As per my understanding dunning will be done on the basis of due date of payment. Systems derives due date of payment from payment terms. You can define the Forms as per your requirement .

      Hope this will help you.

      Thanks and Regards,

      Atulkumar Dagade

  • Posted on Jun 20, 2011 at 07:27 AM

    Hi

    1. Send invoice by email. See SAP Note 960088 - FAQ: Sending SD messages externally.

    2. You can send statement of account by email. See tcode F.27 and documentation in F.27 and report RFKORD10 (you can . Use the enhancement RFKORIEX to send the FI correspondence by email.

    I hope this helps you

    Regards

    Eduardo

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    • Former Member Prasanna kumar S

      I think it can only be achieved by workflow as in your case if the payment is not made within 30 days you want an another mail to be triggered to the customer and this functionaltiy can be achieved by workflow event triggering , even I also don't have the proper knowledge on workflow But I guess it can be resolved via workflow.

  • Posted on Jun 29, 2011 at 09:50 AM

    solved

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