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Former Member

Problem with start instance while installation

Hi all,

Please help me in solving this installation problem. I've tried installing the setup several times but every time i get this same error that :An error occurred while processing option SAP NetWeaver 7.0 including Enhancement Package 2 > SAP Application Server ABAP > MaxDB > Central System > Central System( Last error reported by the step :Instance NSP/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up...

I am using Windows server 2008 r2 in a vmware....

Thank You

Anil

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9 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jun 28, 2011 at 02:13 PM

    Hello Subhash and Faisal

    Thanks for your reply. But unfortunately I am still got stuck in the same step "start instance.".

    Starting NSP/DVEBMGS00 [ABAP: MSNOTRUNNING]. Elapsed time: 2:10 minutes... and then giving up later

    I have installed oracle vm box and followed the steps as mentioned in the guide. Here are the log entries. I am not sure which is the correct one so am posting all of them . Please help me.

    OS - windows server 2008 r2, i have given virtual memory of 3070mb and physical RAM 2gb for VM, java run time 1.4.2

    Thanks

    Anil

    -


    28.06.2011 14:37:58

    GetProcessList

    OK

    name, description, dispstatus, textstatus, starttime, elapsedtime, pid

    msg_server.EXE, MessageServer, GREEN, Running, 2011 06 28 14:36:20, 0:01:38, 2924

    disp+work.EXE, Dispatcher, GREEN, Running, Message Server connection ok, Dialog Queue time: 0.00 sec, 2011 06 28 14:36:20, 0:01:38, 2776

    INFO 2011-06-28 14:38:07.165 [iaxxcmsclient.cpp:112]

    CIaMsgClient::CIaMsgClient(anil, 3900)

    Connect to message server (anil/3900) succeeded.

    INFO 2011-06-28 14:38:07.165 [iaxxcmsclient.cpp:122]

    CIaMsgClient::~CIaMsgClient()

    Disconnect from message server (anil/3900) succeeded.

    INFO 2011-06-28 14:38:07.200

    CJSlibModule::writeInfo_impl()

    Node sapcontrol_NSP_DVEBMGS00.log already exists.

    INFO 2011-06-28 14:38:07.212

    CJSlibModule::writeInfo_impl()

    Output of C:\usr\sap\NSP\DVEBMGS00\exe\sapcontrol.exe -prot PIPE -nr 00 -function GetProcessList is written to the logfile sapcontrol_NSP_DVEBMGS00.log.

    INFO 2011-06-28 14:38:07.236

    CJSlibModule::writeInfo_impl()

    Execution of the command "C:\usr\sap\NSP\DVEBMGS00\exe\sapcontrol.exe -prot PIPE -nr 00 -function GetProcessList" finished with return code 0. Output:

    28.06.2011 14:38:07

    GetProcessList

    OK

    name, description, dispstatus, textstatus, starttime, elapsedtime, pid

    msg_server.EXE, MessageServer, GREEN, Running, 2011 06 28 14:36:20, 0:01:47, 2924

    disp+work.EXE, Dispatcher, YELLOW, Running but Dialog Queue standstill, 2011 06 28 14:36:20, 0:01:47, 2776

    INFO 2011-06-28 14:38:07.990 [iaxxcmsclient.cpp:112]

    CIaMsgClient::CIaMsgClient(anil, 3900)

    Connect to message server (anil/3900) succeeded.

    INFO 2011-06-28 14:38:07.990 [iaxxcmsclient.cpp:122]

    CIaMsgClient::~CIaMsgClient()

    Disconnect from message server (anil/3900) succeeded.

    INFO 2011-06-28 14:38:07.990

    CJSlibModule::writeInfo_impl()

    State of instance NSP/DVEBMGS00 changed from ABAP: STARTING to ABAP: SHUTDOWN.

    ERROR 2011-06-28 14:38:08.191

    CJSlibModule::writeError_impl()

    CJS-30105 Instance NSP/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.

    ERROR 2011-06-28 14:38:11.163 [sixxcstepexecute.cpp:988]

    FCO-00011 The step start with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|2|0|start was executed with status ERROR ( Last error reported by the step :Instance NSP/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.).

    -


    INFO 2011-06-28 14:38:07.990

    CJSlibModule::writeInfo_impl()

    State of instance NSP/DVEBMGS00 changed from ABAP: STARTING to ABAP: SHUTDOWN.

    TRACE 2011-06-28 14:38:07.990

    NWDIState._assertABAPStateProgress(STARTING, SHUTDOWN)

    TRACE 2011-06-28 14:38:07.990

    NWException thrown: nw.progress.startupFailed:

    Instance NSP/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.

    TRACE 2011-06-28 14:38:08.191

    Function setMessageIdOfExceptionMessage: nw.progress.startupFailed

    ERROR 2011-06-28 14:38:08.191

    CJSlibModule::writeError_impl()

    CJS-30105 Instance NSP/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.

    TRACE 2011-06-28 14:38:09.170 [iaxxejsbas.hpp:488]

    EJS_Base::dispatchFunctionCall()

    JS Callback has thrown unknown exception. Rethrowing.

    ERROR 2011-06-28 14:38:11.163 [sixxcstepexecute.cpp:988]

    FCO-00011 The step start with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|2|0|start was executed with status ERROR ( Last error reported by the step :Instance NSP/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.).

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    • Hi Anil,

      I need your help for the urgent basis. Actually, I am also facing the same issue related to SAP start instance at phase 21 of 24..

      I have been increased my virtual memory up to 10 GB, then I uninstall and install it once again but problem has not been resolved.

      Please help me with step by step procedure to install SAP Net weaver..

      Is there any third party application (VM WARE) is require to install SAP Net weaver ?

      Please help me for the same.. I would be extremely grateful, if you could help me on the same.

      Regards.

      Swapnil.

  • author's profile photo Former Member
    Former Member
    Posted on May 02, 2013 at 06:53 PM

    Hello,

    I went through all the SDN post for the eror and finally increasing paging size to 20 GB solved my issue and the 24 steps wre completed successfully 😊

    Regards,

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  • Posted on Jun 19, 2011 at 03:21 PM

    Have you tried to start the instance manually and continue the Installaton ? What is your physical and virtual memory in VM ?

    Regards,

    Subhash

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    • Former Member Subhash Chandra

      hi subhash

      i am trying to install netweaver 7.02 on windows 7 . ie direct installation on my pc and not through vmware

      An error occurred while processing option SAP Netweaver 7.0 including Enhancement Package 2 > SAP Application Server ABAP > MaxDB > Central System > Central System( Last error reported by the step :ABAP processes of instance NSP/DVEBMGS00 ABAP: UNKNOWN did not start after 10:10 minutes. Giving up.)

      plz suggest me how to rectify

  • author's profile photo Former Member
    Former Member
    Posted on May 02, 2013 at 04:02 PM

    Hello,

    I am getting the same issue..How did u guys finally resolve this issue??

    I am trying to install SAP ABAP sp6 64bit developer edition.

    On Vm -Window 7

    please let me know steps to follow..

    Regards,

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  • Posted on Mar 11, 2015 at 04:22 PM

    Thank you to all. Incresing the paging size and memory solved the issues!

    😊

    ^HM

    @mawasolutions

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 26, 2015 at 07:15 AM

    Hello Anil,

    What is your physical and virtual memory in VM.Usually these kind of problems occurs if the memory is not available. Try to increase your virtual memory , reboot the box and try to install again.

    Increase the page size as well.Sometimes the hostname is allocated to loopback IP 127.0.0.2, so removing this from etc/hostfile can also solve your problem. But i believe the quickest solution is to increase the page size and virtual memory and try to install again.

    Br

    Vishwanath B

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 28, 2015 at 09:24 AM

    Hello. Check if database is working and SAP could connect to it (R3TRANS -x).

    Add SAPSERVICESID and SIDADM user into local admin group. Find dev_w0 in work directory of the central instance and post it there.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2015 at 08:12 AM

    i had the same issue with my server, while doing the installation of SAP ECC 6 on RHEL and it was getting failed on 24 Phase of 27, and my server physical and virtual memory was also configured properly on the server, still the error was same, later i follow the below solution and changed my host file configuration and the issue got fixed 😊

    How to fix Instance SID/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up error

    you also try this if won't work for you then check your server Physical/Virtual memory.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 28, 2016 at 09:23 AM

    Hi Anil, Today i also faced the same issue and after doing lots of google search i got the correct solution here, i hope this will solve your problem also: http://expertisenpuru.com/instance-siddvebmgs00-reached-state-shutdown-after-having-state-starting-giving-up/

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