Hi,
Is there a possibility to close an item without deleting it from the contract? As billing documents and invoices have been created already for a certain item, the line cannot be deleted from the contract anymore.
As example: we have item 20 with a value 1000 and after a period, a part of the billing has been done for 1000. But the contract has been renegotiated and the value will be 0. Therefor a credit note will be created for 1000. Can we indicate that this item can be closed without having to change the initial target value?
thanks in advance,
Ruth