Hi,
We've installed NW04 Portal, KM & Collaboration and performed the Basic Config steps for Collaboration, as per help.sap.com. The Collaboration LaunchPad is available and correctly shows users' availability but when anyone tries to sent an Instant Message, the browser window opens and then closes itself again without displaying any content. We're not using an Application Sharing server but it was my understanding that Instant Messaging doesn't require this. Can anyone give any hints as to what I might have missed?
Many thanks,
Jane