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ECC 6.0 installation error

Former Member
0 Kudos

Dear all

I am facing error in installation of ecc 6.0 The error is pasted below Please help.

*******************

INFO 2011-06-15 16:54:52.390

Copied file 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/statistic.4.xml'.

WARNING 2011-06-15 16:54:57.031

Unable to get information about path
LABEL.ASC\ using GetVolumeInformation. Operating system error message: The filename, directory name, or volume label syntax is incorrect.

INFO 2011-06-15 16:55:01.703

Copied file 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/inifile.xml' to 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/inifile.2.xml'.

INFO 2011-06-15 16:55:02.15

Execute step

Component W2K_ServicePack_Check|ind|ind|ind|ind

Preprocess of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|0|0|W2K_ServicePack_Check|ind|ind|ind|ind|2|0

INFO 2011-06-15 16:55:09.531

Copied file 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/keydb.xml' to 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/keydb.2.xml'.

INFO 2011-06-15 16:55:09.609

Copied file 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERPEhP4/LM/COPY/ORA/SYSTEM/CENTRAL/AS-ABAP/statistic.5.xml'.

INFO 2011-06-15 16:55:09.656

Execute step createAccounts of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0

INFO[E] 2011-06-15 16:55:18.859

FSL-01027 Account group="ides\ORA_CRD_DBA" does not exist.

INFO[E] 2011-06-15 16:55:23.390

FSL-01027 Account group="ides\ORA_CRD_OPER" does not exist.

INFO 2011-06-15 16:55:32.500

Nothing to do. User privileges are an empty string.

INFO 2011-06-15 16:55:37.015

Nothing to do. User privileges are an empty string.

INFO 2011-06-15 16:55:41.531

Nothing to do. User privileges are an empty string.

ERROR 2011-06-15 16:55:43.812

FSL-00001 System call failed. Error 2114 (The Server service is not started.

) in execution of system call 'NetServerGetInfo' with parameter (, 101), line (837) in file (synxcaccnt.cpp).

ERROR 2011-06-15 16:55:43.812

FSL-01017 Unable to check the root rights for account Administrator. NERR=2114

ERROR 2011-06-15 16:55:43.812

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2011-06-15 16:55:43.812

FCO-00011 The step createAccounts with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR ( Last error reported by the step :Caught ESyException in Modulecall: ESAPinstException: error text undefined.).

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member189546
Active Contributor
0 Kudos

Hello,

*Domain Installation

For a domain installation the account used for the installation needs to

be a member of the local

Administrators and the domain Admins group of the domain involved. All

machines in the system

must belong to the same domain. In a domain installation, the user

information is stored centrally on

the domain controller and is accessible to all hosts in the system.

1. Check that the account used for the installation is a member of the

domain Admins group.

2. If required, obtain these rights by asking the system administrator

to enter the account as a

member of the domain Admins group.

if its a local machine account need to be member of local admin on the server

regards,

John Feely

Former Member
0 Kudos

Dear,

Need to start Server service.

Start the service and repeate installation.

Regards,

Nikunj Thaker

Former Member
0 Kudos

Hi

Thanks to all my previous prob is solved by restarting server service.

now i am on phase 15 i.e. Check Oracle patch and it is giving error that "you must install oracle patch 10.2.0.2.

I already installed 10.2.0.4 patch but still it is asking for older patch which is not there.

please help me also log is pasted below******

*******************************************

INFO 2011-06-16 10:52:37.734

Creating file C:\Program Files\sapinst_instdir\ERPEhP4\LM\COPY\ORA\SYSTEM\CENTRAL\AS-ABAP\ora_query3_tmp0_1.sql.

INFO 2011-06-16 10:52:37.812

Switched to user: crdadm.

INFO 2011-06-16 10:52:37.812

Working directory changed to C:\Program Files\sapinst_instdir\ERPEhP4\LM\COPY\ORA\SYSTEM\CENTRAL\AS-ABAP.

INFO 2011-06-16 10:52:38.078

Removing file C:\Program Files\sapinst_instdir\ERPEhP4\LM\COPY\ORA\SYSTEM\CENTRAL\AS-ABAP\ora_query3_tmp1_1.sql.

INFO 2011-06-16 10:52:38.078

Creating file C:\Program Files\sapinst_instdir\ERPEhP4\LM\COPY\ORA\SYSTEM\CENTRAL\AS-ABAP\ora_query3_tmp1_1.sql.

INFO 2011-06-16 10:52:38.093

Switched to user: crdadm.

INFO 2011-06-16 10:52:38.093

Working directory changed to C:\Program Files\sapinst_instdir\ERPEhP4\LM\COPY\ORA\SYSTEM\CENTRAL\AS-ABAP.

ERROR 2011-06-16 10:52:38.359

CJS-00170 You must install a new Oracle patch 10.2.0.2.

ERROR 2011-06-16 10:52:38.359

MUT-03025 Caught ESAPinstException in Modulecall: 10.2.0.2.

ERROR 2011-06-16 10:52:38.359

FCO-00011 The step CheckOraclePatchInstalled with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_OraDBCheck|ind|ind|ind|ind|0|0|NW_OraDBMain|ind|ind|ind|ind|0|0|NW_OraDBStd|ind|ind|ind|ind|3|0|NW_OraPatch|ind|ind|ind|ind|10|0|CheckOraclePatchInstalled was executed with status ERROR ( Last error reported by the step :Caught ESAPinstException in Modulecall: 10.2.0.2.).

markus_doehr2
Active Contributor
0 Kudos

Did you install the Oracle database software using "sapserver.cmd"? Or did you run setup.exe?

Markus

markus_doehr2
Active Contributor
0 Kudos

> ERROR 2011-06-15 16:55:43.812

> FSL-00001 System call failed. Error 2114 (The Server service is not started.

>

> ) in execution of system call 'NetServerGetInfo' with parameter (, 101), line (837) in file (synxcaccnt.cpp).

>

> ERROR 2011-06-15 16:55:43.812

> FSL-01017 Unable to check the root rights for account Administrator. NERR=2114

Please check your Windows event log. If you don't find anything reboot your system and check the event log again. There are essential Windows services not running.

Markus