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Create my own categories for ChaRM (Maintain Categories)

Hello,

we want to use our own categories in the change request management. For this i found the entry in SPRO:

Customer Relationship Management

Transactions

Settings for Activities

Maintain Categories, Goals, and Priorities

Maintain Categories

Can i delete all the standard categories without an influence to other applications? After that i want to create my own categories. Or is possible to deactivate the SAP standard categories? I only want to display and use my own categories.

Thanks for your help.

Best regards,

Matthias

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 15, 2011 at 07:20 PM

    The only place I have seen the categories used was in Service Desk and in ChaRM. Since we only have a couple of fields to describe items, the default categories are an easy target. I've deleted the standard ones in the past while taking a screenshot incase I never had to add them back. I can't say with 100% certainty, but I can't imagine you would ever miss them.

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    • Former Member

      Jason is right, I really doubt if you are going to use your SolMan for Service Desk and ChaRM, that you will miss the changes you make to the categories. Its a standard field all through the system though.

  • Posted on Jun 27, 2011 at 11:53 AM

    Hello,

    sorry for my late answer. I was blind 😊 In the SPRO one point lower there is my solution.

    Customer Relationship Management

    Transactions

    Settings for Activities

    Maintain Categories, Goals, and Priorities

    Assign Categories to Transaction Types

    I don't have to delete a category and can assign exactly the categories I need in a transaction.

    Matthias

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