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author's profile photo Former Member
Former Member

reagarding ORG model help

HI,

I am new to CRM and learning CRM.i have created org model by creating marketing,sales and service structure.

everything works fine.

but my issue is when i click in service org tab and in function i am selecting service and service org.then i am going to sales org structure and click on it in function i see service is enabled where i have enabled sales before .In same case if i m scrolling through marketing and going to service structure then in service structure in function tab marketing is enabled.

Can any body tell me any functionality is available in sap CRM to restrict above structure once i have saved it .it will be as usual irrespective If I scroll to different structure.please help me regarding this.

Reagrds,

Debesh

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 17, 2011 at 08:54 PM

    Hi Debesh,

    Could you please explain more on what is your requirement, then people would be in better position to help you.

    What exactly you want to achieve.

    rgrds,

    Randhir

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    • Former Member Prajit Patel

      Hi Debesh,

      When you create a Organization Unit, then you can decide that you want to use this org unit in "Sales" or "Service" or "Marketing" functions.

      Also you can make a single Organization unit work as Sales as well as Service and Marketing Functions.

      I suggest you refer to some tutorials on the Organization model setup on the net and you will surely get lot of usefull information.

      I don't see the issue which you are facing as a issue.

      rgrds,

      Randhir

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