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Former Member
Jun 14, 2011 at 01:09 AM

Seeking definitive answer for CR 2008 print orientation issue


Hello experts,

I've been researching, reading, configuring, reconfiguring CR 2008 SP 3 (also tried SP4, didn't help) in order to correct the issue of an orientation switch - i.e., rotating 90 degrees - when printing labels. I have a Zebra TLP 3842 printer with 3"x1" labels. If I set the report to be the same height and width, it will print in my CR viewer (although much smaller, probably another bug), but if I set it to the "correct" 3"x1" dims then it rotates the label 90 degrees.

I have tried every fix pack, installed every SP up to 4, tried the Seagull Scientific drivers, and nothing has so far worked. Has anyone got a definitive answer for this?

Thanks all,