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Former Member
Jun 13, 2011 at 06:17 PM

Continuous CCMS alerts on failed synchronous messages

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Hello,

We have failed synchronous messages in our PI system and get a CCMS u201CMessage age alertsu201D every hour. I canu2019t make it stop without disabling monitoring which I donu2019t want to do. The messages can not be deleted or canceled so I get this alert every hour. When I try to cancel the message in SXMB_MONI I get this message:

You cannot cancel XML message 001E0BC80F681EE09FB5DB3E37C38A21 with this status/type

Message no. XMS_ADM108

Diagnosis

You tried to exit an XML message.

System Response

However, you can only exit XML messages that were closed incorrectly.

What can I do to get rid of these old messages? Note: I am a Basis guy so donu2019t have deep XI knowledge and our XI guy is busy with production issues right now. Any help is greatly appreciated.

David