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Former Member
Jun 13, 2011 at 03:11 AM

Multiple Serial Number Selection Window - Error

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We are creating a Delivery transaction , then when the system prompts for the Itemu2019s Serial Number to select, itu2019s showing 2 sets of Serial Number selection (please see attached files for reference), which are basically the same. If I select Serial Number from 1st selection and attempt to save the transaction the system is asking me to select again from the 2nd selection. Which is I think redundant. The quantity is not duplicated, itu2019s just that it is showing 2 Serial Number Selection Window which contains same Serial Numbers. the weird part is it's not prompting any error message, my Serial Number Management Method is 'On Release Only'.

have you encountered this before?

Thanks!