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Former Member
Jun 12, 2011 at 06:42 AM

Service Request in Sales Role

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Hi All ,

I want to attach Service Request and Knowledge Article to a sales role. i have assigned the required work center to the Sales role , but still couldnt create a Service Request or knowledge article. Please Help.

below is the error when i try to create a Service Request or Knowledge Article from Sales role ..

"Details No transaction type is available for creating a transaction"

Thanks

Shikhar Arora