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Former Member

Appraisal Workflow - Item not completed

Hi,

After performing Approved or Reject in MSS for Appraisal Workflow, the task are not completed or removed from the UWL of the user. If we do the same from R/3 the workitem gets completed. I checked the workflow task and it always ask for 'Confirm End of Process'.

Any idea to how to do that?

Thanks,

SP

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4 Answers

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    Former Member
    Jun 11, 2011 at 08:34 PM

    1. Check if RFC destination exists as described in SAP Note 1133821

    2. Check if SUWL_NOTIF_START_WORKITEMS_MON function module is available in the

    configured R3 backend

    3. Apply SAP Note 1133821 if necessary.

    For more info, please see the wiki page:

    http://wiki.sdn.sap.com/wiki/display/TechTSG/(UWL)Completeditemswillnotdisappearfrommywork+Inbox

    Thanks,

    Shanti

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    Former Member
    Jun 14, 2011 at 11:54 AM

    Hi Shanti,

    Even after applying note and procedure you mentioned above the problem is still not solved.

    We are on EHP4 and was facing same issue with leave and applying SAP note it was solved.

    Right now we are stuck with this only.

    Please advice.

    Thanks,

    SP

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    Former Member
    Jun 14, 2011 at 03:58 PM

    Hi SP,

    Please also see BWF note: 902541. Also, please be aware that the workitems will not leave automatically as there is no real time refresh in the Universal Worklist. The quickest time that it will take will be 60 seconds. If you manually refresh do the workitems leave the inbox? Please check your parameters as mentioned in this wiki page:

    http://wiki.sdn.sap.com/wiki/display/BPX/UniversalWorklistParameterConfigurationforOptimalPerformance

    Beth Maben

    EP - Senior Support Consultant II

    AGS Primary Support

    Global Support Centre Ireland

    • Please see the UWL Wiki @

    https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

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    Former Member
    Jun 15, 2011 at 08:25 AM

    Yes very true Beth,

    We have reduced refresh time of UWL and seems that it is workable solution as there is no realtime refresh. Lets see how client would react on this solution as they want to see realtime refresh on everything they want.

    Leave and Travel are working perfectly fine but only in Appraisals I am having this issue.

    Thanks,

    SP

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