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Former Member
Jun 10, 2011 at 05:24 AM

SAP CRM - How does Communication Station work?

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Hi Experts,

Can anybody tell how the communication station work in SAP CRM?

For example if the service agent has performed the service at the field or customer location and uses the mobile client device to confirm the service, how does the data gets synchronised with the CRM server? How the connection to the communication station work?

Thanks a lot!

Regards,

Swathi