Hello gurus
We have a business scenario where we need to convert CRM opportunities to either ECC quotes or ECC orders.
Per the customizing in CRM I have mapped Opportunity type and item categories to associated ERP document types and item categories.
Now once I create an opportunity in CRM and save it, I do not see it replicated to ECC. Do we need to do anything other than the customizing steps above? Does just the saving of opportunity trigger the replication process? I also tried changing the status to 'Quotation' and this only triggers creation of quote in CRM and not ECC.
Please share your thoughts.
Thanks
Jai