0 actions have been selected t.c. CRMC_ACTION_JOB SLA actios

Hi everyone!

We have configured the SLA for service desk.

When im launching CRMC_ACTION_JOB

with parameters:

Application = CRM_ORDER

Action Profile = SERVICE_ORDER_ITEM_SLA

Promotion Status = 0

Time of Processing = processing using selection report

Report messages me = "0 actions have been selected".

Can anyone say where and what i need to check out?

Regards Sindy.