Hi,
We have in GRC CUP, GRC CUP configuration->support->Escalation is on hold to" NO".What happened if i gave "Yes".Right now request is escalation to alternate approver.What will happen if i gave NO.I tested in Development system with "YES" option and the request is not escalating to alternate approver. Then what is the use of YES option.I don't understand.Can some one please explain me.
Thanks
Yakoob