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Former Member

Changing User Log In Error Messages

We would like to align the error messages for the following:

1. User Out of Validity

2. Locked by System Administrator

3. Locked due to incorrect number of log in attempts

The reason behind this is we have just installed GRC 5.3 and would like to align the error messages with a specific category/ticket in CUP.

Can we change the message to be a pop up instead of the message appearing on the status bar? Can links/url be added? Has anyone else done something similar? What we are finding is that the error messages are too generic and not being aligned to GRC, many users are submitting the wrong request and the user experience needs to be flawless.

Thanks Everyone,

Chris

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3 Answers

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    Former Member
    Jun 02, 2011 at 06:40 PM

    Hi Chris

    Sorry - I can't answer your question but this may be relevant for the GRC forum instead?

    Kind regards

    David

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    • Former Member Former Member

      Sorry, the code is too long for formatting. But you reset the validity date (be carefull of user types NE dialog!

      That will give the correct message, they just need to read it...

      Cheers,

      Julius

  • Jun 02, 2011 at 09:00 PM

    Hi,

    it seems like all messages related to logon are in class RSEC. The issue is that it seems like all are raised from kernel, not from ABAP code. So there is no way how to start issuing multiple messages instead of one. It also does not feel right for me to start more info. It could be misused by attacker.

    Cheers

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    Former Member
    Jun 04, 2011 at 08:33 AM

    Hi Chris,

    you have below three scenarios:

    1. User Out of Validity

    2. Locked by System Administrator

    3. Locked due to incorrect number of log in attempts

    for case 1: if a user is already end dated and if he tries to log in to the system, he will automatically receive message " user account not in validity date"

    for case 2/3 : for a locked user if we check the change documents information, you can see that if a user is locked by administrator or it is due to incorrect login also in both cases the lock value is different and when user id is locked by admin user will get teh following message " locked by administrator" and for incorrect login's " incorrect login : user locked no further login contact system administrator"

    hope this helps..

    pls let me know if i answered your question.

    Thanks.

    Sandeep

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