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Former Member
Jun 02, 2011 at 08:22 AM

Support desk configuration for grc system

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Dear Experts,

I am configuring the SUpport desk and charm process for the GRC system.

We have already implemented support desk process for r3, crm, bw, srm, etc...

Now i have done the necessary changes in the BCOS_CUST in sm30. and the roles

SAP_SUPPDESK_CREATE

SAP_SV_FDB_NOTIF_BC_ADMIN also i have given to the user in the sattilite system.

But still i am getting this error.

Error in Local Message System: RFC destination

SM_SP1CLNT200_BACK does not exist. Message was Not

Created

Thanks in advance

pnts wl b rwrd.

Regards,

Umesh