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Former Member
Jun 02, 2011 at 07:47 AM

Error while Logging into CUP


Hi All,

I have created a user who has been given only all "AE" roles. When I try to log into the system using this user id, I get the below error:

*An error occurred; contact your system administrator"

This above error basically I get 3 times one below the other on the same page and this opens the "UME" kind of screen wherein the below tabs are displayed and these are *Disabled"

General Information

Account Information

Contact Information

Additional Information

User Mapping for System Access

I dont know whty this error is occurring and where I have to dig in order to resolve this.

I would appreciate if anybody can suggest me and help resolving the issue.