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Former Member
Jun 01, 2011 at 07:07 PM

Time Recording in Incident Management for Custom Transaction Type

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Hi All:

We have a custom transaction type for Service desk, a copy of SLFN and have activated the TIME RECORDING functions. the time recording fuction does not show in the WORK CENTER for INCIDENT MANAGEMENT. Any ideas/thoughts. Is this feasible for a custom transcation type.

thanks