Hi,
I have a scenareo wherein I am sending mail through program exit of the workitems and it works fine. Now the issue is that if a workitem is escalated (deadline monitoring) to the next level, the workitem is not triggering the mail. I tried to debug and find the issue but don't know how or where to put debugger for this. 😔
I think, the issue is with the event I am using. Right now I am using the event After_RExec ( swrco_event_after_rule_exec ).
Please help me solve the issue.
Warm Regards,
Jubish Jacob