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May 31, 2011 at 12:49 PM

Troubleshooting email alerts for CCMS

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Hi,

I'm trying to configure emails for ccms alerts which are generated in our solution manager system.

Our CEN is client 700.

Scot activated and working in both client 000 & 700

Copy made of method CCMS_OnAlert_Email and assigned to autoreactions in RZ21. ( Auto-reaction method ticked in copied method.)

Parameter maitained in autoreaction:

SENDER = JIMOSHEA

RECIPIENT = <email address>

RECIPIENT-typeid = c

SUBJECT_ALERT

Dispatching jobs running and ok.

User contaIns email address in SU01

Restarted sol man system.

I'm wondering if anyone has come across a workflow or even some reports which can be used to tested the different phases of "emailing ccms alerts" so I can see where my config is failing.

Thanks in Advance

Jim