Can you please help me?
The scenario is, my client has service contracts with their customer but they want to charge customers not periorically but as and when they provide service (ad-hoc).
So how to bill the customer in this case?
In my testing if I have a service contract (order type = SC) then when I create service order, system automatically picks up standard order type SM01. (which is service order with contract.)
And when I perform time confirmation and material consumption (goods issue), actual costs gets booked to the service order. However, using the service order number as referece, if I try to create a billing request in DP90, system create a blank billing request with no line items.
So, could you please advice, how can I create a billing request for a service order, if I have a contract?
Appreciate your help.