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Former Member

How to sort on category id using categorization schema in SAP CRM 7.0

All,

Currently we are using categorization modeler within CRM7.0 for complaint transactions. It seems that the sortation with respect to the categories which have been defined within a categorization schema, is based on the date that the categories were created (as per sap note 1423480). A business requirement is to have the categories sorted on category id instead of creation date of a category. Does anyone know how to implement this?

Regards, Sander

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2 Answers

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    Former Member
    Jun 16, 2011 at 11:48 AM

    All,

    Does anyone know if it is possible to sort on categoryid within a categorization schema?

    Thx Sander

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    • Former Member

      Hi ,

      Did you ever figure out how to sort on the category ID?. I would be interested in knowing if possible.

      Thanks, Marianne

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    Former Member
    Oct 27, 2011 at 01:37 PM

    Hi Marianne,

    By standard this is not possible.

    SAP recommended to arrange the desired sortation via BADI: CRM_BWA_MFLOW.

    We will start implementing this in the upcoming weeks.

    Regards, Sander

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