Universal Worklist Configuration Problem

[Former Member]

Hi,

We are running on EP60 SP2 and we have installed the Workflow component "universal worklist". I see the Universal worklist tab, and when i click it i see

"Unable to perform the request. Please try again. If the problem persists, please inform your system administrator."

I understand that this is the configuration of Portal runtime component

"com.sap.portal.runtime.config.component.ConfigUI"

When i open this iview i see only one configuration

-->Folders

-

---

>Portal Application Configuration

I don't see the Universal Worklist configuration under Folders as per the document.Which is used to configure the UWL component with SAP systems.

Can somebody tell what is the problem?

Thank you

arun

Message was edited by: Arun Prasad

[Former Member]

Hi All,

Could You Kindly enlighten me about Universal WorkList in

EP? We do have some issues to work on that.

Thanks in Advance.

Regds,

Paresh

[Former Member]

Hi,

No, problem wasn't resolved.We are going towards patch 27.

[Former Member]

Hi

I'm on patch 27 and we have installed the UWL with out KM

is this the same scenario on your side?

-Krishna

[Former Member]

Hi,

we had the same problems. We solved it by restoring the Workflow Items in the Workflow Administration.

Hope this helps you.

Kind Regards

Christopher

[Former Member]

hi christopher,

thanks for the response,

cud you pls elaborate how u solved,

coz i cud not access the UWL administration at all..

i cud find table or view not found in the uwl.log file.

any help on this is greatly appreciated.

let me knw for any more informations

-Krishna

[Former Member]

Hi,

you´ve got to go to Content Administration --> Workflow Content. There you find a button "Restore Default Templates"

Regards

Christopher

[Former Member]

I'm sorry

i'm tryin to install UWL without KM

[Former Member]

Hi,

Thanks a lot. But we are on Patch 5 till now.

Thank you

arun

[Former Member]

hi arun

did u solve the error, even i'm facing this error

-krishna

[detlev_beutner]

Hi Arun,

did you upgrade to patch 27 (EP&KM) before? If yes, did you upgrade to Hotfix 1?

If the first answer is yes and the second is no, then this is the reason.

See note 792995 - Major problems fixed with this Patch 27 Hotfix 1: [...] Config : After upgrading to Portal SP2 Patch 27 the configuration iView did not work.

Hope it helps

Detlev