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Cannot find the root of your orgchart

Hi,

I have configured the Succession planning, Career planning, Manager and Talent Framework in Nakisa 3.1. When I log into below URL, it gives me the error "Cannot find the root of your orgchart". So far I followed the Admin guide for Succession planning.

http://hostname:port/Manager/default.jsp.

Cannot find the root of your orgchart. The orgchart box may have been deleted or incorrectly specified, or no valid org structure can be found for the selected effective date. Please change the root of the chart or select another effective date

Log file:

535. 25 May 2011 16:26:55 INFO com.nakisa.Logger - Invoking action:setorgchartdirectory [SAPMyIndirectReportsOrgChart, manager]. For processor OrgChartAppEventProcessor. Against controller OrgChartCtr

536. 25 May 2011 16:26:55 INFO com.nakisa.Logger - FunctionRunner : ensurePool : Current pool size:0

537. 25 May 2011 16:26:55 ERROR com.nakisa.Logger - com.nakisa.integration.sap.SAPConnector : HRMSS_GET_ORGSTRUCTURE_AS_XML : com.sap.mw.jco.JCO$Exception: (101) RFC_ERROR_PROGRAM: 'ashost' is missing

538. 25 May 2011 16:26:55 ERROR com.nakisa.Logger - com.sap.mw.jco.JCO$Exception: (101) RFC_ERROR_PROGRAM: 'ashost' is missing

539. 25 May 2011 16:26:55 ERROR com.nakisa.Logger - Bapi_Hroci.getDataSetBase() : java.lang.NullPointerException: while trying to invoke the method org.w3c.dom.Node.getNodeType() of an object loaded from local variable 'node'

540. 25 May 2011 16:26:55 INFO com.nakisa.Logger - setorgchartdirectory on OrgChartAppEventProcessor took: 197ms

541. 25 May 2011 16:26:56 INFO com.nakisa.Logger - Invoking action:refresh []. For processor FalconModuleControlAppProcessor. Against controller ModuleControlCtr

542. 25 May 2011 16:26:56 INFO com.nakisa.Logger - refresh on FalconModuleControlAppProcessor took: 31ms

Regards,

Sagar

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1 Answer

  • May 25, 2011 at 02:34 PM

    Hi Sagar,

    The errors show that no ASHOST is defined in your connection string. Can you verify that the SAPConnection has this defined properly (in the Data Center).

    Also, if you are using the Manager application your SAP user should be assigned to a P object that is holder of Position that is a Chief (012 relationship).

    Best regards,

    Luke

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    • Hi Sagar,

      When I refer to Orgchart I do not mean the SOVN OrgChart application, but the orgcharts in SuccessionPlanning etc (orgchart is the technical name for a structure, such as Organization Structure or My Org Units).

      Best regards,

      Luke