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Former Member
May 25, 2011 at 12:53 PM

RAS IReportAppFactory.openDocument hangs on

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Hi Everyone,

I've a piece of code, where I open a crystal report using RAS, edit a particular formula, and save it back. Till yesterday it was running fine (from the same env.), but now the code just hangs on the openDocument method. I waited for more than 20 mins, and it was still the same, and it doesn't throw any exceptions. (Nothing has changed in the environment). The following is the piece of code that I use.

IReportAppFactory reportAppFactory = (IReportAppFactory) boeSession.getService("RASReportFactory");
ReportClientDocument rcd = reportAppFactory.openDocument(myInfoObj, 0, java.util.Locale.US);

The infoObject seems to be valid, and am able to print the attributes of it.

I restarted the server and the machine from which I execute this program. But no luck (All the BO servers are running fine)

Version details: BO XI R 3.1 SP3

Any info on this would help much.

Thanks.