VC 6.0 - Installation Problem

[Former Member]

Hi

I am trying to install VC 6.0 server (story board).

Installshield asks for the SQL Database connection, and it's ok.

In the next screen, it asks for IIS parameters. In this screen <NEXT> button is disabled, I could not find how to enable it.

I checked that IIS is running, tried to use different virtual directories, and even tried to create previously the virtual directories (unnecessary)

Generate URL seems to be ok. At least they work in the browser. The only thing suspicious is a dot between hostname and : like below:

http://servername.:80/VCServer

But even with this dot, this URL works (in IE at least).

There is no https service in this server, only http.

Ideas?

Thanks.

Ronaldo.

[Former Member · Accepted solution]

I enabled https, but there was no improvement. <NEXT> button remains disabled.

[Lisi · Accepted solution]

Hi Ronaldo,

Can you please specify the versions of Windows, IIS and SQL you are using?

In the IIS pane, what are the values of Visual Composer Url(http), and in Visual Composer url (https).

Another thing I dont understand: how did you get the url (http://hostname.:/VCServer)if you couldn't install the Visual composer?

Regards,

Lisi

[Former Member · Accepted solution]

Hi Elizabeth

Windows 2000

IIS 5.0

SQL Server 2000 with patchs according documentation

This is what I got in IIS pane:

Input Fields

Home Directory: VCServer

Data Directory: VCData

Display Fields

Visual Composer URL(HTTP): http://fhnt01.:80/VCServer

Visual composer URL(HTTPS): https://fhnt01.:443/VCServer

The URL that I mentioned is the one that is shown in IIS pane.

Thanks.

Ronaldo.

[Lisi · Accepted solution]

Hi Ronaldo,

It seems like the installer cannot read your domain.

Please open Control Panel -> System ->Network Identification and click on the "Properties" button.

In the Identification Changes window that was opened click on the "More" button.

fill in the "Primary DNS suffix on this computer" textbox.

Restart your computer and retry installing the Visual Composer.

regards,

Lisi

[Former Member · Accepted solution]

Lisi

Thank you very much. You solved my problem.

[Former Member]

Hello,

Did u fix this. I am having the exact problem ...?

- Arun

[Former Member]

Hi Ronaldo,

You had an excellent answer, but did you forget to give points?

See: </people/mark.finnern/blog/2004/08/10/spread-the-love

Click on the Yellow Star icon in each reply.

You can give:

1 - 10 pointer (solves problem, marks as answered)

2 - 6 pointers (very helpful)

Lots of 2 pointers (helpful)

This time I did it for you.

Cheers,

Linda (and Mark Finnern)