Hi Experts,
I'm currently installing PCM Version 7.5 on Windows 2008 R2 with MS SQL Server 2008.
This installation is for a demonstration system, and has all components (database, Application Server, Web Server, etc) installed on one host.
The database has installed successfully and the Msschema script has also ran successfully.
I have been able to install the Primary Application server successfully too.
I am having some difficulty with installing the Work Manager, as follows:
In the Work Manager Options screen (for reference, page 39, point 14 to 18 of the installation guide), I have entered the details as requested by the installation guide.
I have checked that the account entered is the correct administrators account and password (logged on to OS using them), I have checked that the SMTP server and port are correct and have provided the correct path for temporary storage.
The error message that I receive when selecting next is:
Invalid Workflow User - Unable to Login
Invalid Username or Password
When referring back to the guide, the entry (point 14) is:
In the "Work Manager Options" screen, enter an Administrator user name and password in the User
Name and Password text boxes.
I can't account for why this is not working - it is a current administrator account that I am using and the guide asks me to enter it.
Has anyone had this issue before, what did you do to overcome it?
Thanks and regards,
Chris