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Former Member

Periodic Billing

Hello Experts,

We will be configuring monthly periodic billing but my issue is that if i have created contract for customer A from Jan 2011 to Dec 2011 but if the customer returns the goods in the mid of Oct,how will i charge the customer for 15days billing.

I want the system shoud calculate if the customer returns the goods before the contract ends.So when customer return machine before one month, system will pro rate accordingly?

Kindly suggest

Thanks

Shri..

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4 Answers

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    author's profile photo Former Member
    Former Member
    Posted on May 23, 2011 at 07:24 AM

    Hi,

    Maintain contract cancellation data in CONTRACT DATA tab at header or item level.

    before this Maintain IMG configuration for contract >> control cancellation

    Then at item level set status as Block.

    For billing I think there is no any direct way to calculate billing values if contract is cancelled

    Example - if you have contract for 6 month

    You billed for 3 month(1/1/2011 to 3/3/2011) and in mid of 4th month(15/04/2011) customer return rented equipment and cancelled contract

    Then system will not calculate value for the 15 days according to you cancel date,

    You need raise debit memo for this 15 days and close contract.

    kapil

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  • author's profile photo Former Member
    Former Member
    Posted on May 23, 2011 at 05:15 AM

    Guys kindly suggest the above issue..

    Thanks

    Shri..

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  • author's profile photo Former Member
    Former Member
    Posted on May 23, 2011 at 05:43 AM

    Guys no reply..

    Thanks

    Shri..

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  • author's profile photo Former Member
    Former Member
    Posted on May 23, 2011 at 01:09 PM

    Hi Kapil,

    Thanks for ur input.apart from debit memo creation is ther any other alternative way for pro rate billing ???

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