Third Party Sale

[Former Member]

I have a scenario that customer give 100 pcs of order and vendor already supply it and rises the invoice. But later customer refuses to take the material. How can we map it? Can we cancel the invoices?

thanks

sagar

[Former Member]

Hi,

Please take your material return thrugh sap standard returns process.mean while your have to rasie a credit memo for returns.

hope this is clear some extent.

Regards

G.J.Raju

consultant-SAP SD

[Former Member]

Hi Sagar,

A lot depends on what your process is.. if the customer refuses to take the material, is he expecting you to take the materials and settle the same with the Vendor ? If the answer is yes, there are interesting options to link return to vendor with the customer returns if you are using advanced returns management. If not, then you will need to link the customer return with a vendor return that you will need to process in MM.

If the customer sends the goods back to the Vendor, then, you can disposition the process based on the vendor issuing a debit note to you and you creating a corresponding credit to the customer. Since the vendor may / may not issue a full debit to you in A/P, it would be good for you to link the customer credit to the corresponding vendor debit.

Hope this helps

Regards

Rohit Zalani