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Need help for Serial file in Nakisa 3

Hi ,

Need your help reqgarding serial file . I just deployed the Nakisa 3 on my NW CE 7.2. When I open the Nakisa console, it ask me to upload the serial file. I can see there are 2 files under XML folder. But I am not sure which is the correct serial file

TenantsConfiguration.xml

PresentationResources.xml

Can you please let me know what is the name of serial file and from where can i get that.

Regards,

Sagar

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  • Posted on May 21, 2011 at 08:06 PM

    Neither.

    Raise an OSS message under XX-PART-NKS-LKY to request a serial file.

    Regards,

    Stephen

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    • Former Member Luke Marson

      Hi Luke,

      I have uploaded the serial key and performed the below steps as per the Admin guide for sucession planning

      Test the required data connections in the Data Center (configured SAp connection)

      Verify the security authentication settings (for login screen)

      Ensure the required modules are enabled

      but when I am trying to login to below URL, I am getting the error.

      user used in the string have SAP_ALL, SAP_New, S_RFC (service user type)

      http://hostname:port/SuccessionPlanning/default.jsp

      289. 25 May 2011 09:41:55 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : User to authenticate admin

      290. 25 May 2011 09:41:55 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : Authentication provider SapStandard

      291. 25 May 2011 09:41:55 ERROR com.nakisa.Logger - Sap Authentication : Name or password is incorrect (repeat logon)

      292. 25 May 2011 09:41:55 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : Login process finished with errors

      293. 25 May 2011 09:41:55 INFO com.nakisa.Logger - Strings.decodeURIComponent , encoded=admin , decoded= admin

      294. 25 May 2011 09:41:56 INFO com.nakisa.Logger - Tenant ID: 000

      295. 25 May 2011 09:41:56 INFO com.nakisa.Logger - LoginSettingsObject Load: 9

      296. 25 May 2011 09:41:56 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : Credential provider ActiveDirectory

      297. 25 May 2011 09:41:56 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : User to authenticate null

      298. 25 May 2011 09:41:56 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : Authentication provider SapStandard

      299. 25 May 2011 09:41:56 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : Login process finished with errors

      Regards,

      Sagar

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