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Former Member

customer credit note

how to make customer credit note for bonus and warranty

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  • author's profile photo Former Member
    Former Member
    Posted on May 20, 2011 at 02:51 PM

    Hi,

    Try rebates for bonus.During settlement automatic credit memo request will be generated.

    Regards,

    Siraj

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    • Former Member Former Member

      Hi,

      You can use VBO1 transaction to do the rebates.

      1.First you need to create the rebate agreement in VBO1.

      2. You need to maintain the Rebate recipient(payer) within the overview

      3. then you need to create the condition record for this rebate.which should have been assigned to

      the pricing procedure in config.

      4.within the condition record(Goto->payment data) you will see the total payables(accurals) to the

      customer and the amount already paid(rebate payments).

      5. Once the billing document is saved and accouting document created, then Accurals field will be

      populated with the rebate amount as per the condition record.

      6. Now to pay the rebate to the customer, we need to click on Rebate payments->pay, which will

      bring a screen where you can enter full amount or partial amount.Once you save this, credit memo

      request will be created(document type B3, needs to be maintained in the rebate agreemnt type) will the

      billing block with Credit memo

      7. by using this credit memo request, you can create credit memo, with this the rebate amount will be

      paid to the customer and Accurals reversed field in the VBo2 will be udpated with the amount which

      is paid."

      Thanks,

      Srini.

  • author's profile photo Former Member
    Former Member
    Posted on May 20, 2011 at 08:44 PM

    thank you all for your help

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