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customer credit note

Former Member
0 Kudos

how to make customer credit note for bonus and warranty

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

thank you all for your help

Former Member
0 Kudos

Hi,

Try rebates for bonus.During settlement automatic credit memo request will be generated.

Regards,

Siraj

Former Member
0 Kudos

how to make it ,please give me the path

Former Member
0 Kudos

Hi,

You can use VBO1 transaction to do the rebates.

1.First you need to create the rebate agreement in VBO1.

2. You need to maintain the Rebate recipient(payer) within the overview

3. then you need to create the condition record for this rebate.which should have been assigned to

the pricing procedure in config.

4.within the condition record(Goto->payment data) you will see the total payables(accurals) to the

customer and the amount already paid(rebate payments).

5. Once the billing document is saved and accouting document created, then Accurals field will be

populated with the rebate amount as per the condition record.

6. Now to pay the rebate to the customer, we need to click on Rebate payments->pay, which will

bring a screen where you can enter full amount or partial amount.Once you save this, credit memo

request will be created(document type B3, needs to be maintained in the rebate agreemnt type) will the

billing block with Credit memo

7. by using this credit memo request, you can create credit memo, with this the rebate amount will be

paid to the customer and Accurals reversed field in the VBo2 will be udpated with the amount which

is paid."

Thanks,

Srini.