on 05-20-2011 12:29 PM
how to make customer credit note for bonus and warranty
thank you all for your help
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Hi,
Try rebates for bonus.During settlement automatic credit memo request will be generated.
Regards,
Siraj
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Hi,
You can use VBO1 transaction to do the rebates.
1.First you need to create the rebate agreement in VBO1.
2. You need to maintain the Rebate recipient(payer) within the overview
3. then you need to create the condition record for this rebate.which should have been assigned to
the pricing procedure in config.
4.within the condition record(Goto->payment data) you will see the total payables(accurals) to the
customer and the amount already paid(rebate payments).
5. Once the billing document is saved and accouting document created, then Accurals field will be
populated with the rebate amount as per the condition record.
6. Now to pay the rebate to the customer, we need to click on Rebate payments->pay, which will
bring a screen where you can enter full amount or partial amount.Once you save this, credit memo
request will be created(document type B3, needs to be maintained in the rebate agreemnt type) will the
billing block with Credit memo
7. by using this credit memo request, you can create credit memo, with this the rebate amount will be
paid to the customer and Accurals reversed field in the VBo2 will be udpated with the amount which
is paid."
Thanks,
Srini.
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